All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cleo Integration Cloud (CIC) Engine Operational
90 days ago
99.99 % uptime
Today
Protocol Engine Operational
90 days ago
99.99 % uptime
Today
Integration Engine Operational
90 days ago
100.0 % uptime
Today
Router Operational
90 days ago
100.0 % uptime
Today
API Gateway Operational
90 days ago
100.0 % uptime
Today
Proxy Service Operational
90 days ago
100.0 % uptime
Today
CIC Studio ? Operational
90 days ago
100.0 % uptime
Today
CIC Agent ? Operational
90 days ago
100.0 % uptime
Today
CIC Cockpit ? Operational
90 days ago
100.0 % uptime
Today
Cleo Solution Center ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 29, 2024

No incidents reported today.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Cleo Integration Cloud: CIC Engine, Inbound/Outbound Transaction Delays
Resolved - Cleo Engineers have applied a fix, and the Integration Engine service is performing as normal. (Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.)
Oct 18, 20:20 CDT
Update - Cleo Engineers are in the process of applying a fix to address the concerns of the less than 1% of our customers who are facing this particular issue.

Cleo engineers are also continuing to take manual steps to allow backlogged processing to resume. Regular updates will be provided to share our progress and any developments related to this issue.
Oct 18, 19:19 CDT
Update - Cleo Engineers are actively working on a solution to address the concerns of the less than 1% of our customers who are facing this particular issue. Cleo engineers are also continuing to take manual steps to allow backlogged processing to resume. Regular updates will be provided to share our progress and any developments related to this issue.
Oct 18, 16:18 CDT
Update - Cleo Engineers are actively working on a solution to address the concerns of the less than 1% of our customers who are facing this particular issue. Cleo engineers are also continuing to take manual steps to allow backlogged processing to resume. Regular updates will be provided to share our progress and any developments related to this issue.
Oct 18, 15:02 CDT
Update - Cleo engineers are developing a fix to address the ongoing issue. It has been observed that around 1% of jobs experienced delays.
Cleo engineers are continuing to take manual steps to allow backlogged processing to resume. We will continue to provide regular updates regarding our progress and any developments related to this issue.
Oct 18, 13:40 CDT
Update - Cleo engineers are working on a fix to restore normal service performance to CIC engine. Cleo engineers are also taking manual steps to allow backlogged processing to resume. We will continue to provide periodic updates.
Oct 18, 12:18 CDT
Identified - Cleo engineers have identified the underlying cause and are working on corrective actions to address the anomaly. We will continue to provide periodic updates.
Oct 18, 10:47 CDT
Investigating - Cleo Engineers have been alerted to a condition that is causing delay in inbound processes for a subset of customers. Our team is actively investigating.
Oct 18, 09:44 CDT
Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

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