Resolved -
Engineering has resolved the translation‑map and data‑transmission issues. All services are functioning normally, and data flow has been verified.
Jul 2, 11:17 CDT
Monitoring -
Engineering has resolved both issues, and we are actively monitoring document flow to ensure everything continues running smoothly. If you have any documents that remain in sent status from yesterday afternoon through 9 a.m. CDT today, please restage and resend them.
Jul 2, 10:12 CDT
Identified -
Our engineers have identified and corrected the translation‑map issue, and an update has been deployed. The WebEDI portal delivery issue remains under active investigation.
Jul 2, 08:55 CDT
Update -
We are continuing to investigate this issue.
Jul 2, 08:49 CDT
Investigating -
Our engineers are actively reviewing two incidents. First, documents sent via the WebEDI portal have stopped delivering as of yesterday afternoon. Second, a number of translation maps are down and failing to produce files.
Jul 2, 08:05 CDT