All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cleo Integration Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Protocol Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Integration Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Router Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - API Gateway Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Proxy Service Operational
90 days ago
100.0 % uptime
Today
CIC Studio Operational
90 days ago
100.0 % uptime
Today
CIC Agent Operational
90 days ago
100.0 % uptime
Today
CIC Cockpit Operational
90 days ago
100.0 % uptime
Today
Cleo WebEDI (US) Operational
90 days ago
100.0 % uptime
Today
Cleo WebEDI Portal Operational
90 days ago
100.0 % uptime
Today
Cleo WedEDI Registration Operational
90 days ago
100.0 % uptime
Today
Cleo WebEDI Testing Portal Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud (EU) Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Protocol Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Integration Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Router Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - API Gateway Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Proxy Service Operational
90 days ago
100.0 % uptime
Today
CIC Studio Operational
90 days ago
100.0 % uptime
Today
CIC Agent Operational
90 days ago
100.0 % uptime
Today
CIC Cockpit Operational
90 days ago
100.0 % uptime
Today
Cleo Solution Center Operational
90 days ago
100.0 % uptime
Today
Cleo Solution Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 16, 2026
Upcoming scheduled maintenance - 2026/05/16 19:00 CDT | 2026/05/17 00:00 GMT
Completed - The scheduled maintenance has been completed.
May 16, 20:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 19:00 CDT
Scheduled - Upcoming Scheduled Maintenance - May 16



Cleo will perform a routine update to the Cleo Integration Cloud (CIC) platform on May 16.



WHAT TO EXPECT

During the maintenance window, there is no anticipated downtime.



Start time: May 16 at 19:00 CDT (May 17 | 00:00 GMT) 

Estimated duration: Up to 7 hours



BEST PRACTICES

Before the update 

Ensure critical processes are completed prior to the scheduled update window to avoid potential disruptions.  



During the update 

Refrain from creating Endpoints or deploying projects during the maintenance window.

Subscribe to the Cleo Status Page to stay informed by tracking the update process and receiving notifications: https://status.cleo.com/



After the update 

Cleo product updates often contain security enhancements. It is strongly recommended that customers

Stay on the latest versions of CIC Agent.

Apply updates without delay to maintain optimal performance and security.



Thank You,

Your Cleo Team
May 16, 04:10 CDT
May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Cleo Integration Cloud: CIC Router - Inbound and Outbound Processing Delay
Resolved - Cleo Engineers have applied a fix. All Cleo Integration Cloud services appear to be performing as normal and are confirmed through monitoring. Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.
May 7, 17:43 CDT
Monitoring - Cleo Engineers have applied changes and are closely monitoring to ensure that all processing is being scheduled as expected.
May 7, 16:44 CDT
Update - We are continuing to work on a fix for this issue.
May 7, 16:41 CDT
Identified - Cleo Integration Cloud services are performing as normal and are confirmed through monitoring. Cleo Engineers have identified the issue and are working to apply a change to ensure that all processing is being scheduled as expected.
May 7, 16:14 CDT
Update - Cleo Integration Cloud services appear to be performing as normal and are confirmed through monitoring. Cleo Engineers are continuing the investigation to determine the cause of the delay in scheduled inbound and outbound processes.
May 7, 15:18 CDT
Investigating - Cleo Engineers were alerted to a condition causing intermittent delay's in scheduled inbound and outbound processes. Our team is actively investigating.
May 7, 14:05 CDT
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

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