All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cleo Integration Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Protocol Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Integration Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Router Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - API Gateway Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Proxy Service Operational
90 days ago
100.0 % uptime
Today
CIC Studio Operational
90 days ago
100.0 % uptime
Today
CIC Agent Operational
90 days ago
100.0 % uptime
Today
CIC Cockpit Operational
90 days ago
100.0 % uptime
Today
Cleo WebEDI (US) Operational
90 days ago
100.0 % uptime
Today
Cleo WebEDI Portal Operational
90 days ago
100.0 % uptime
Today
Cleo WedEDI Registration Operational
90 days ago
100.0 % uptime
Today
Cleo WebEDI Testing Portal Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud (EU) Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Protocol Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Integration Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Router Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - API Gateway Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Proxy Service Operational
90 days ago
100.0 % uptime
Today
CIC Studio Operational
90 days ago
100.0 % uptime
Today
CIC Agent Operational
90 days ago
100.0 % uptime
Today
CIC Cockpit Operational
90 days ago
100.0 % uptime
Today
Cleo Solution Center Operational
90 days ago
100.0 % uptime
Today
Cleo Solution Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 28, 2026

No incidents reported today.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Cleo Integration Cloud: API Provider Failures
Resolved - Cleo Engineers were alerted to a condition that intermittently affected API Provider connectivity for CIC customers. Between February 24, 1:00 PM CDT and February 25, 1:30 AM CDT, approximately 7% of API requests to the API Provider experienced HTTP 500 (Internal Server Error) responses. Customers with configured retry mechanisms would have experienced successful processing for the majority of retried requests.

Cleo Engineers applied a fix to resolve the issue and have confirmed through monitoring that all Cleo Integration Cloud Services are performing as normal.

Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.
Feb 25, 03:18 CST
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026
Upcoming scheduled maintenance - 2026/02/21 19:00 CST | 2026/02/22 01:00 GMT
Completed - The scheduled maintenance has been completed.
Feb 21, 21:58 CST
Update - Maintenance on the CIC Router has been successfully completed, and the service is now fully operational. The team is continuing with the planned maintenance on the CIC Integration Engine. We will provide a further update once this activity has been completed.
Feb 21, 21:06 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 19:00 CST
Scheduled - Upcoming Scheduled Maintenance

On February 21 | 22, Cleo will perform a routine update to the Cleo Integration Cloud (CIC) platform.

WHAT TO EXPECT
During the maintenance window, there is no anticipated downtime.

Start Time: February 21 at 19:00 CST (February 22 | 01:00 GMT)
Estimated duration: Up to 7 hours

BEST PRACTICES
Before the update
Ensure critical processes are completed prior to the scheduled update window to avoid potential disruptions.

During the update
Refrain from deploying projects during the maintenance window
Subscribe to the Cleo Status Page to stay informed by tracking the update process and receiving notifications: https://status.cleo.com/

After the update
Cleo product updates often contain security enhancements. It is strongly recommended that customers
Stay on the latest versions of CIC Agent and CIC Studio.
Apply updates without delay to maintain optimal performance and security.

Thank You,
Your Cleo Team
Feb 20, 09:13 CST
Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

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