All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cleo Integration Cloud Operational
90 days ago
99.9 % uptime
Today
CIC Engine ? Operational
90 days ago
99.72 % uptime
Today
CIC Cockpit ? Operational
90 days ago
99.77 % uptime
Today
CIC Studio ? Operational
90 days ago
100.0 % uptime
Today
CIC Agent ? Operational
90 days ago
100.0 % uptime
Today
Cleo Solution Center ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 26, 2023

No incidents reported today.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023
Upcoming scheduled maintenance - 2023/03/18 19:00 CDT | 2023/03/19 00:00 GMT
Completed - The scheduled maintenance has been completed.
Mar 18, 23:34 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 19:01 CDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 17, 13:32 CDT
Scheduled - Upcoming Scheduled Maintenance

On Mar. 18 | 19, Cleo will perform updates to the Cleo Integration Cloud (CIC) platform. During the maintenance window, there is no anticipated downtime, and all integrations will continue to send and receive normally. Please see below for complete details on CIC capability and service performance during the update:

CIC Cockpit

Expect a temporary delay in visibility generation in CIC Cockpit. Following the update, all delayed Messages and Jobs will populate as normal.

CIC Cockpit will be intermittently read-only as Cleo updates the underlying database. During these times, CIC Agent status may temporarily indicate as down however, no integration flows will be impacted and will continue to process as normal. Further, we recommend refraining from making configuration changes until the update has completed in order to avoid generating errors.

CIC Agent

We do not anticipate any delay to integration processes with Endpoints configured through File System / NFS / File Share Access Points and these integrations continue to process as normal.

CIC Cockpit with RADAR™

Customers with RADAR alerts configured will experience notification delay and any alerts configured to trigger during the scheduled update may produce errors.


Start Time:
Mar. 18 at 19:00 CDT (Mar. 19 | 00:00 GMT)

Estimated Duration:
Total: up to 7 hours
Per-customer: up to 3 hours

Best Practices:

Before the Update
Ensure critical processes are complete prior to the scheduled update window

During the Update
Track the update and receive other CIC notifications: https://status.cleo.com/

After the Update
Get the latest version of CIC Agent (1.2.1)
(https://support.cleo.com/hc/en-us/articles/1500002594921)

Download the most recent version of CIC Studio (5.2.12)
(https://support.cleo.com/hc/en-us/articles/360052264513-Downloading-the-CIC-Studio)


In the meantime, please don’t hesitate to contact us if you have any questions or concerns regarding the planned update.


Cheers,
Your Cleo Team
Mar 17, 06:42 CDT
Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

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