All Systems Operational

Cleo Integration Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Protocol Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Integration Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Router Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - API Gateway Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Proxy Service Operational
90 days ago
100.0 % uptime
Today
CIC Studio Operational
90 days ago
100.0 % uptime
Today
CIC Agent Operational
90 days ago
100.0 % uptime
Today
CIC Cockpit Operational
90 days ago
100.0 % uptime
Today
Cleo WebEDI (US) Operational
90 days ago
100.0 % uptime
Today
Cleo WebEDI Portal Operational
90 days ago
100.0 % uptime
Today
Cleo WedEDI Registration Operational
90 days ago
100.0 % uptime
Today
Cleo WebEDI Testing Portal Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud (EU) Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Protocol Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Integration Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Router Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - API Gateway Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Proxy Service Operational
90 days ago
100.0 % uptime
Today
CIC Studio Operational
90 days ago
100.0 % uptime
Today
CIC Agent Operational
90 days ago
100.0 % uptime
Today
CIC Cockpit Operational
90 days ago
100.0 % uptime
Today
Cleo Solution Center Operational
90 days ago
100.0 % uptime
Today
Cleo Solution Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 22, 2026
Completed - The scheduled maintenance has been completed.
Mar 22, 00:33 CDT
Update - Maintenance activities for the CIC Integration Engine are currently in progress.

We have successfully completed maintenance on the CIC Protocol Engine and the CIC Router. Both components are now operating as expected.

We will continue to monitor progress closely and provide timely updates as the remaining activities proceed.

Mar 21, 23:18 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:00 CDT
Scheduled - Upcoming scheduled maintenance


On March 21 | 22, Cleo will perform a major update to the Cleo Integration Cloud (CIC) platform and Protocol Engine.


WHAT TO EXPECT

During the Protocol Engine update, we anticipate up to 30 minutes during which no inbound and outbound traffic will be processed.


Note:

· Outbound transactions will queue and then automatically resume processing following the update.

· There is no anticipated processing impact on API-based processes, and these transactions will continue to send and receive as normal throughout the maintenance window.


Start time: March 21 at 19:00 CDT (March 22 | 00:00 GMT)

Estimated duration: Up to 7 hours


BEST PRACTICES

Before the update

Ensure critical processes and transactions are completed prior to the scheduled update window to avoid potential disruptions.


During the update

· Refrain from creating endpoints or deploying projects in the CIC Cockpit during the maintenance window.

· Subscribe to the Cleo Status Page to stay informed by tracking the update process and receiving notifications: https://status.cleo.com/


After the update

Cleo product updates often contain security enhancements. It is strongly recommended that customers · Stay on the latest versions of CIC Agent and CIC Studio.

· Apply updates without delay to maintain optimal performance and security.


Thank You,
Your Cleo Team

Mar 20, 10:18 CDT
Mar 21, 2026
Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.