All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cleo Integration Cloud (CIC) Engine Operational
90 days ago
99.98 % uptime
Today
Protocol Engine Operational
90 days ago
100.0 % uptime
Today
Integration Engine Operational
90 days ago
100.0 % uptime
Today
Router Operational
90 days ago
100.0 % uptime
Today
API Gateway Operational
90 days ago
100.0 % uptime
Today
Proxy Service Operational
90 days ago
99.92 % uptime
Today
CIC Studio ? Operational
90 days ago
100.0 % uptime
Today
CIC Agent ? Operational
90 days ago
99.92 % uptime
Today
CIC Cockpit ? Operational
90 days ago
100.0 % uptime
Today
Cleo Solution Center ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024
Upcoming scheduled maintenance - 2024/07/20 19:00 CDT | 2024/07/21 00:00 GMT
Completed - The scheduled maintenance has been completed.
Jul 20, 22:59 CDT
Verifying - Verification is currently underway for the maintenance items.
Jul 20, 22:22 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 19:00 CDT
Scheduled - Upcoming scheduled maintenance 

On July 20 | 21, Cleo will perform updates to the Cleo Integration Cloud (CIC) platform. During the maintenance window, there is no anticipated downtime and integrations will continue to send and receive normally

Start Time:
July 20 at 19:00 CDT (July 21 | 00:00 GMT)

Recommended Best Practices:

Subscribe to Cleo's status page to track the update from start to finish
https://status.cleo.com/

Always upgrade to the latest available version of CIC Agent and CIC Studio.

Please don’t hesitate to contact us if you have any questions or concerns regarding the planned update.

Accelerate your business,
Your Cleo Team
Jul 19, 08:46 CDT
Jul 19, 2024
Cleo Integration Cloud: Protocol Engine - FTP, FTPS, SFTP and AS2 Connectivity failures
Resolved - Cleo Engineers have confirmed that CIC has not been affected by the CrowdStrike outage and continued to perform normally during their outage. The only impact has been CIC's inability to connect to certain FTP, FTPS, SFTP, AS2, and SMB endpoints of trading partners where those trading partner endpoints were impacted by the CrowdStrike outage.
Jul 19, 09:34 CDT
Update - After further investigation, Cleo Engineers have not found any evidence of direct impact to CIC of the world-wide CrowdStrike outage. As of right now, the only impact has been CIC's inability to connect to certain FTP, FTPS, SFTP, AS2, and SMB endpoints of trading partners where those trading partner endpoints were impacted by the CrowdStrike outage. Cleo Engineers are continuing to perform investigative forensics to ensure that CIC was not directly impacted.
Jul 19, 09:18 CDT
Update - Cleo engineers are continuing to investigate and will provide periodic updates. This is affecting small subset of trading partners connections using FTP, FTPS, SFTP and AS2 communications protocols.
Jul 19, 07:47 CDT
Update - Cleo engineers are continuing to investigate and will provide periodic updates.
Jul 19, 04:42 CDT
Investigating - Cleo Engineers have been alerted to a condition that may be affecting connectivity for a subset of connections for few customers utilizing FTP, FTPS, SFTP and AS2 communications protocols.
Jul 19, 02:54 CDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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