All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cleo Integration Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Protocol Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Integration Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Router Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - API Gateway Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Proxy Service Operational
90 days ago
100.0 % uptime
Today
CIC Studio Operational
90 days ago
100.0 % uptime
Today
CIC Agent Operational
90 days ago
100.0 % uptime
Today
CIC Cockpit Operational
90 days ago
100.0 % uptime
Today
Cleo WebEDI (US) Operational
90 days ago
99.99 % uptime
Today
Cleo WebEDI Portal Operational
90 days ago
99.99 % uptime
Today
Cleo WedEDI Registration Operational
90 days ago
100.0 % uptime
Today
Cleo WebEDI Testing Portal Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud (EU) Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Protocol Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Integration Engine Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Router Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - API Gateway Operational
90 days ago
100.0 % uptime
Today
Cleo Integration Cloud - Proxy Service Operational
90 days ago
100.0 % uptime
Today
CIC Studio Operational
90 days ago
100.0 % uptime
Today
CIC Agent Operational
90 days ago
100.0 % uptime
Today
CIC Cockpit Operational
90 days ago
100.0 % uptime
Today
Cleo Solution Center Operational
90 days ago
100.0 % uptime
Today
Cleo Solution Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 24, 2026

No incidents reported today.

Jun 23, 2026
Cleo WebEDI unable to create response documents
Resolved - Resolved - Our engineers have applied a fix. Cleo WebEDI portal appears to be performing as expected and have confirmed through active monitoring.
Jun 23, 16:28 CDT
Monitoring - Our engineers have implemented an update and response document creation is working. We will continue to monitor to ensure that processing is working as expected.
Jun 23, 16:01 CDT
Update - We are continuing to work on a fix for this issue.
Jun 23, 15:59 CDT
Identified - The issue has been identified and a fix is being implemented.
Jun 23, 15:56 CDT
Update - We are continuing to investigate this issue.
Jun 23, 15:56 CDT
Investigating - A error is being encountered why creating response documents to orders in the Cleo WebEDI portal. Our team is actively investigating the issue and will provide an update when available.
Jun 23, 15:19 CDT
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026
Upcoming scheduled maintenance - 2026/06/20 19:00 CDT | 2026/06/21 00:00 GMT
Completed - The scheduled maintenance has been completed.
Jun 20, 20:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 19:00 CDT
Scheduled - Upcoming Scheduled Maintenance - June 20

Cleo will perform a routine update to the Cleo Integration Cloud (CIC) platform tonight.

WHAT TO EXPECT
During the maintenance window, we anticipate a transaction processing delay of up to one hour due to planned router database optimization activities.

Note:

Transactions will queue and then automatically resume processing following the update.

Start time: June 20 at 19:00 CDT (June 21 | 00:00 GMT)
Estimated duration: Up to 7 hours

BEST PRACTICES
Before the update
Ensure critical processes and transactions are completed prior to the scheduled update window to avoid potential disruptions.

During the update
Refrain from deploying projects during the maintenance window.
Subscribe to the Cleo Status Page to stay informed by tracking the update process and receiving notifications: https://status.cleo.com/

After the update
Cleo product updates often contain security enhancements. It is strongly recommended that customers
Stay on the latest versions of CIC Agent .
Apply updates without delay to maintain optimal performance and security.

Thank You,

Your Cleo Team
Jun 20, 14:04 CDT
Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

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