All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cleo Integration Cloud Operational
90 days ago
99.94 % uptime
Today
CIC Engine ? Operational
90 days ago
99.98 % uptime
Today
CIC Cockpit ? Operational
90 days ago
99.71 % uptime
Today
CIC Studio ? Operational
90 days ago
100.0 % uptime
Today
CIC Agent ? Operational
90 days ago
100.0 % uptime
Today
Cleo Solution Center ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 21, 2023

No incidents reported today.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023
Upcoming scheduled maintenance - 2023/09/16 19:00 CDT | 2023/09/17 00:00 GMT
Completed - The scheduled maintenance has been completed.
Sep 16, 23:53 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 19:00 CDT
Scheduled - Upcoming Scheduled Maintenance

On September 16 | 17, Cleo will perform updates to the Cleo Integration Cloud (CIC) platform. During the maintenance window, there is no anticipated downtime and integrations will continue to send and receive normally, however transformation processes may be delayed until the update is complete.

Start Time:
September 16 at 19:00 CDT (September 17 | 00:00 GMT)

Estimated Duration:
Total: up to 7 hours
Per-customer: up to 3 hours

Simple Best Practices:

Before the Update
Ensure critical processes are complete prior to the scheduled update window.

During the Update
Track the update and receive other CIC notifications: https://status.cleo.com/

After the Update
Get the latest version of CIC Agent (1.2.9)
(https://support.cleo.com/hc/en-us/articles/1500002594921)

Download the most recent version of CIC Studio (5.2.15)
(https://support.cleo.com/hc/en-us/articles/360052264513-Downloading-and-Updating-the-CIC-Studio)

Please don’t hesitate to contact us if you have any questions or concerns regarding the planned update.


Cheers,
Your Cleo Team
Sep 15, 09:45 CDT
Sep 15, 2023

No incidents reported.

Sep 14, 2023
Cleo Integration Cloud: CIC Cockpit latency in job visibility
Resolved - All CIC Cockpit services and capabilities appear to be performing as normal and are confirmed through monitoring. Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.
Sep 14, 16:05 CDT
Monitoring - Cleo engineers have applied a fix and are closely monitoring CIC Cockpit to confirm restoration of normal performance and visibility.
Sep 14, 15:01 CDT
Investigating - Cleo engineers have been notified of latency in job visibility which may affect the experience of some customers while using CIC Cockpit. Our team is actively investigating.
Sep 14, 14:19 CDT
Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.

Sep 7, 2023

No incidents reported.

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