All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cleo Integration Cloud (US) Operational
Cleo Integration Cloud - Protocol Engine Operational
Cleo Integration Cloud - Integration Engine Operational
Cleo Integration Cloud - Router Operational
Cleo Integration Cloud - API Gateway Operational
Cleo Integration Cloud - Proxy Service Operational
CIC Studio Operational
CIC Agent Operational
CIC Cockpit Operational
Cleo WebEDI (US) Operational
Cleo WebEDI Portal Operational
Cleo WedEDI Registration Operational
Cleo WebEDI Testing Portal Operational
Cleo Integration Cloud (EU) Operational
Cleo Integration Cloud - Protocol Engine Operational
Cleo Integration Cloud - Integration Engine Operational
Cleo Integration Cloud - Router Operational
Cleo Integration Cloud - API Gateway Operational
Cleo Integration Cloud - Proxy Service Operational
CIC Studio Operational
CIC Agent Operational
CIC Cockpit Operational
Cleo Solution Center Operational
Cleo Solution Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Cleo Integration Cloud: API Gateway - API Provider Delay
Resolved - Cleo Engineers have confirmed through monitoring that all Cleo Integration Cloud API Provider transactions are processing as normal.

Between September 3, 4:58 PM CDT and 11:44 PM CDT, approximately 11% of API requests to the API Provider may have experienced delays. Customers with configured retry mechanisms would have experienced successful processing for the majority of retried requests.

Cleo will publish an official RCA in the Services Update section within CIC within the next five business days.
Sep 4, 00:28 CDT
Monitoring - Cleo engineers have applied a fix to address the issue. We are actively monitoring document flow to ensure everything continues running smoothly.
Sep 4, 00:07 CDT
Investigating - Cleo Engineers have been alerted to a condition that may be affecting API Provider transactions for a small subset of customers. Our team is actively investigating.
Sep 3, 23:10 CDT

Sep 3, 2026

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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