Cleo Integration Cloud: CIC Engine and Studio Degradation/Outage

Incident Report for Cleo

Resolved

All Cleo Integration Cloud services appear to be performing as normal and are confirmed through monitoring. Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.

Posted Feb 02, 2024 - 18:49 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 02, 2024 - 17:20 CST

Investigating

Cleo Engineers have been alerted to a condition that is causing delays for file based integration as well as API Provider connectivity failures.

CIC Studio is also unable to login or deploy projects.

Posted Feb 02, 2024 - 17:01 CST

This incident affected: Cleo Integration Cloud (US) (Cleo Integration Cloud - Integration Engine, Cleo Integration Cloud - API Gateway, CIC Studio).