Cleo Integration Cloud: CIC Engine - Delays Outbound
Incident Report for Cleo
Resolved
Cleo identified an anomaly which affected a percentage of outbound transmissions across Cleo Integration Cloud.

Outbound processing failures occurred for one or more jobs for a percentage of customers. These job failures started at 10:34 CDT. A fix was deployed at 11:33 CDT.

Outbound transmission failures were successfully processed by approximately 12:15 CDT leveraging CIC automatic outbound retries.

Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.
Posted Jun 29, 2023 - 12:53 CDT
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