Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 20, 2025 - 19:00 CDT
Scheduled
On September 20 | 21, Cleo will perform database updates to the Cleo Integration Cloud (CIC) platform.
WHAT TO EXPECT
During the maintenance window, there is no anticipated downtime, however, processing will be queued for up to 30 minutes with a temporary delay in visibility generation in CIC Cockpit.
Start time:
September 20 at 19:00 CDT (September 21 | 00:00 GMT)
BEST PRACTICES
Before the update
Ensure critical processes are completed prior to the scheduled update window to avoid potential disruptions.
During the update
Subscribe to the Cleo Status Page to stay informed by tracking the update process and receiving notifications: https://status.cleo.com/
After the update
Cleo product updates often contain security enhancements. It is strongly recommended that customers
Stay on the latest versions of CIC Agent and CIC Studio.
Apply updates without delay to maintain optimal performance and security.
Expect More in 2025, Your Cleo Team
Posted Sep 19, 2025 - 06:42 CDT
This scheduled maintenance affected: Cleo Integration Cloud (EU) (CIC Cockpit) and Cleo Integration Cloud (US) (CIC Cockpit).