Cleo Engineers have applied a fix. All Cleo Integration Cloud services appear to be performing as normal and are confirmed through monitoring. Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.
Posted May 07, 2026 - 17:43 CDT
Monitoring
Cleo Engineers have applied changes and are closely monitoring to ensure that all processing is being scheduled as expected.
Posted May 07, 2026 - 16:44 CDT
Update
We are continuing to work on a fix for this issue.
Posted May 07, 2026 - 16:41 CDT
Identified
Cleo Integration Cloud services are performing as normal and are confirmed through monitoring. Cleo Engineers have identified the issue and are working to apply a change to ensure that all processing is being scheduled as expected.
Posted May 07, 2026 - 16:14 CDT
Update
Cleo Integration Cloud services appear to be performing as normal and are confirmed through monitoring. Cleo Engineers are continuing the investigation to determine the cause of the delay in scheduled inbound and outbound processes.
Posted May 07, 2026 - 15:18 CDT
Investigating
Cleo Engineers were alerted to a condition causing intermittent delay's in scheduled inbound and outbound processes. Our team is actively investigating.