Engineering has resolved the data‑transmission issues. All services are functioning normally, and data flow has been verified.
Posted Sep 16, 2026 - 10:39 CDT
Monitoring
Our engineers have identified and resolved the issue, and document flow has been successfully restored. We will continue to closely monitor processing to ensure stability.
If you have any documents currently in the Sent folder with a status of "Send Failed" or "Failed Validation," please restage and retransmit those documents. This will ensure that any documents impacted during the interruption are successfully delivered.
Posted Sep 16, 2026 - 09:45 CDT
Investigating
Our engineers are actively reviewing an incident. Documents sent via the WebEDI portal have stopped delivering as of this morning at approximately 5:03am MST. Will provide updates as they become available.
Posted Sep 16, 2026 - 09:32 CDT
This incident affected: Cleo WebEDI (US) (Cleo WebEDI Portal).