Cleo Integration Cloud: CIC Engine - Transformation Engine Job Delay
Incident Report for Cleo
Resolved
CIC Engine is confirmed to be performing as normal through monitoring. All new transactions are processing normally and CIC is currently catching up on previously delayed transactions. Cleo will provide an official RCA through the Services Update section in CIC within the next 5 business days
Posted Oct 17, 2023 - 11:13 CDT
Identified
Cleo engineers have identified the underlying cause and have taken immediate corrective actions to CIC Engine. We will continue to provide periodic updates.
Posted Oct 17, 2023 - 10:13 CDT
Investigating
Cleo Engineers have been alerted to a condition that is delaying inbound and outbound jobs for a small subset of customers. Our team is actively investigating
Posted Oct 17, 2023 - 10:01 CDT
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