Upcoming scheduled maintenance - 2022/11/19 19:00 CST | 2022/11/20 01:00 GMT

Scheduled Maintenance Report for Cleo

Completed

The scheduled maintenance has been completed.

Posted Nov 20, 2022 - 02:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 19, 2022 - 19:00 CST

Scheduled

Upcoming Scheduled Maintenance

On Nov. 19 | 20, Cleo will perform updates to the Cleo Integration Cloud (CIC) platform. During the maintenance window, there is no anticipated downtime and integrations will continue to send and receive normally, however transformation processes may be delayed until the update is complete.

Start Time:
Nov. 19 at 19:00 CST (Nov. 20 | 01:00 GMT)

Estimated Duration:
• Total: up to 7 hours
• Per-customer: up to 3 hours

Best Practices:

Before the Update
• Ensure critical processes are complete prior to the scheduled update window

During the Update
• Track the update and receive other CIC notifications: https://status.cleo.com/

After the Update
• Get the latest version of CIC Agent (1.1.9)
(https://support.cleo.com/hc/en-us/articles/1500002594921)

• Download the most recent version of CIC Studio (5.2.9)
(https://support.cleo.com/hc/en-us/articles/360052264513-Downloading-the-CIC-Studio)

In the meantime, please don’t hesitate to contact us if you have any questions or concerns regarding the planned update.

Cheers,
Your Cleo Team

Posted Nov 18, 2022 - 12:30 CST