Cleo Integration Cloud: CIC Cockpit latency in job visibility

Incident Report for Cleo

Resolved

All CIC Cockpit services and capabilities appear to be performing as normal and are confirmed through monitoring. Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.

Posted Sep 14, 2023 - 16:05 CDT

Monitoring

Cleo engineers have applied a fix and are closely monitoring CIC Cockpit to confirm restoration of normal performance and visibility.

Posted Sep 14, 2023 - 15:01 CDT

Investigating

Cleo engineers have been notified of latency in job visibility which may affect the experience of some customers while using CIC Cockpit. Our team is actively investigating.

Posted Sep 14, 2023 - 14:19 CDT

This incident affected: CIC Cockpit.