Upcoming Scheduled Maintenance - 2024/01/20 19:00 CST | 2024/01/21 01:00 GMT
Scheduled Maintenance Report for Cleo
Completed
The scheduled maintenance has been completed.
Posted Jan 20, 2024 - 22:03 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 20, 2024 - 19:02 CST
Scheduled
Upcoming Scheduled Maintenance

On January 20 | 21, Cleo will perform updates to the Cleo Integration Cloud (CIC) platform. During the maintenance window, there is no anticipated downtime and integrations will continue to send and receive normally.

Start Time:
January 20 at 19:00 CST (January 21 | 01:00 GMT)

Estimated Duration:
Total: up to 7 hours
Per-customer: up to 3 hours

Simple Best Practices:

Before the Update
Ensure critical processes are complete prior to the scheduled update window

During the Update
Track the update and receive other CIC notifications: https://status.cleo.com/

After the Update
Get the latest version of CIC Agent (1.2.14)
(https://support.cleo.com/hc/en-us/articles/1500002594921)

Download the most recent version of CIC Studio (5.2.17)
(https://support.cleo.com/hc/en-us/articles/360052264513-Downloading-and-Updating-the-CIC-Studio)

Please don’t hesitate to contact us if you have any questions or concerns regarding the planned update.


Cheers,
Your Cleo Team
Posted Jan 18, 2024 - 23:07 CST
This scheduled maintenance affected: CIC Studio and CIC Cockpit.
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