Upcoming scheduled maintenance - 2023/09/16 19:00 CDT | 2023/09/17 00:00 GMT
Scheduled Maintenance Report for Cleo
Completed
The scheduled maintenance has been completed.
Posted Sep 16, 2023 - 23:53 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2023 - 19:00 CDT
Scheduled
Upcoming Scheduled Maintenance

On September 16 | 17, Cleo will perform updates to the Cleo Integration Cloud (CIC) platform. During the maintenance window, there is no anticipated downtime and integrations will continue to send and receive normally, however transformation processes may be delayed until the update is complete.

Start Time:
September 16 at 19:00 CDT (September 17 | 00:00 GMT)

Estimated Duration:
Total: up to 7 hours
Per-customer: up to 3 hours

Simple Best Practices:

Before the Update
Ensure critical processes are complete prior to the scheduled update window.

During the Update
Track the update and receive other CIC notifications: https://status.cleo.com/

After the Update
Get the latest version of CIC Agent (1.2.9)
(https://support.cleo.com/hc/en-us/articles/1500002594921)

Download the most recent version of CIC Studio (5.2.15)
(https://support.cleo.com/hc/en-us/articles/360052264513-Downloading-and-Updating-the-CIC-Studio)

Please don’t hesitate to contact us if you have any questions or concerns regarding the planned update.


Cheers,
Your Cleo Team
Posted Sep 15, 2023 - 09:45 CDT
This scheduled maintenance affected: CIC Cockpit.
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