Upcoming scheduled maintenance - 2023/10/21 19:00 CDT | 2023/10/22 00:00 GMT
Scheduled Maintenance Report for Cleo
Completed
The scheduled maintenance has been completed.
Posted Oct 22, 2023 - 01:34 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 21, 2023 - 19:00 CDT
Scheduled
Upcoming Scheduled Maintenance

On October 21 | 22, Cleo will perform updates to the Cleo Integration Cloud (CIC) platform. During the maintenance window, there is no anticipated downtime and integrations will continue to send and receive normally, however transformation processes may be delayed until the update is complete.

Start Time:
October 21 at 19:00 CDT (October 22 | 00:00 GMT)

Estimated Duration:
Total: up to 7 hours
Per-customer: up to 3 hours

Simple Best Practices:

Before the Update
Ensure critical processes are complete prior to the scheduled update window.

During the Update
Track the update and receive other CIC notifications: https://status.cleo.com/

After the Update
Get the latest version of CIC Agent (1.2.10)
(https://support.cleo.com/hc/en-us/articles/1500002594921)

Download the most recent version of CIC Studio (5.2.15)
(https://support.cleo.com/hc/en-us/articles/360052264513-Downloading-and-Updating-the-CIC-Studio)

Please don’t hesitate to contact us if you have any questions or concerns regarding the planned update.


Cheers,
Your Cleo Team
Posted Oct 20, 2023 - 00:36 CDT
This scheduled maintenance affected: CIC Studio and CIC Cockpit.
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